1. The prints are processed the day after ordering, and it takes 10 days to be printed and shipped.
(It takes so long because the printing house I work with is on United Kingdom and it takes 4 days to be printed)

2. Once they have been shipped, your order will arrive in:

SPAIN: 4-7 business days
EUROPE: 7-10 business days
U.S.A: 10-15 business days
REST OF THE WORLD:  15-20 business days

*NOTE: PLEASE, In case you do not receive the order, one month after I sent to you, your tracking number, please do not hesitate to contact me at this email: aliciarihko@gmail.com

3. Please make sure you write the address well, and provide all requested data. If you have made a mistake, contact me at: aliciarihko@gmail.com


5.
In case your order has arrived cracked, or deteriorated, please provide an image, and contact me through this email: aliciarihko@gmail.com

6. All the shipments have a tracking code that you will receive once your order has been sent, through the email provided.

7.
International shipments are shipped in a rigid carton tube, and shipments to Europe and Spain are shipped in a rigid carton envelope. All prints are wrapped in a cellophane envelope, the prints that are sent in envelope carry a cover at the back of each sheet.
NOTE:All orders in size A2 are sent in a tube, no matter where they are sent.


8.
If it's a gift for someone else, be sure to write the address of the person you want to send it to.

Thanks, A